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Pharmacity heading to Hanoi

Released at: 16:13, 28/05/2019

Pharmacity heading to Hanoi

Photo: Pharmacity

Drug store chain to open two new outlets in capital.

by Hong Nhung

Continuing its success on its eight-year development journey with the grand opening of its 200th store, in Ho Chi Minh City’s District 2, in mid-May, the Pharmacity drug store chain last week announced it will conquer challenges in the northern market with the first opening of two stores in Hanoi as part of its plan to open 1,000 stores by 2021.

Two first Hanoi outlets are located in Dang Tien Dong Street, Dong Da district, and Nguyen Cong Hoan Street in Ba Dinh district, in pursuit of its goal to serve the Hanoi market with a total of 30 stores by the end of this year.

With a target for consumers to “Live healthy and beautifully with Pharmacity every day”, besides providing pharmaceutical products to support health, beauty care, and FMCG, Pharmacity also promotes the expansion of its pharmacy chain so that consumers can easily access quality products in the most convenient way.

The opening of the two new pharmacies marks the rapid and increasingly strong development of Pharmacity in Hanoi in particular and other provinces in general.

“With the advantage of being the largest-scale convenience drugstore chain in Vietnam today and with the strength to provide a diverse range of high-quality products, Pharmacity has become the first choice in meeting needs for health and beauty care among consumers in Ho Chi Minh City,” said Mr. Chris Blank, founder and CEO of Pharmacity. “With this desire, we hope to bring to consumers in Hanoi a new and unique shopping experience and the best-quality products and services.”

Pharmacity is now present in a number of major cities in the country, such as Ho Chi Minh City, Hanoi, Binh Duong, Vung Tau, and Can Tho, with a team of more than 1,000 highly-skilled pharmacists advising consumers.

In particular, Pharmacity has increased its customer care experience through the ExtraCare application with more than 1.1 million loyal customers, providing useful information and offering the best deals for each customer.

In addition to direct sales at drugstore stores, Pharmacity also meets the shopping needs of customers through other convenient shopping channels, such as ordering via its website or on the phone, with delivery services. The diversity of types as well as product quality of Pharmacity and its outstanding customer care services will be a plus in gradually becoming a priority choice of consumers in Hanoi.

“Because we always put our culture of service and customer experience at the heart of our core values, Pharmacity is committed to non-stop improvement,” said Mr. Nguyen Xuan Huy, CMO of Pharmacity. “The expertise of the pharmacist team, which always goes hand-in-hand with our commitment to service and product quality, so that every single customer comes to Pharmacity, always makes the best impression.”

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