In its 30 years in the country, DHL Express Vietnam has continuously developed and improved on a daily basis and became the only Express Company in Vietnam operating two dedicated aircraft on 22 flights per week. It has over 550 Certified International Specialists in order to offer best-in-class services and solutions that fully fit its mission of “Excellence. Simply Delivered”.

DHL Express has also successfully applied modern equipment and initiatives to support both consumers and suppliers, such as “On Demand Delivery” and parcel lockers. With “On Demand Delivery”, shippers and receivers can select from a range of standardized delivery options that best suit their requirements via the One Demand Delivery mobile-optimized website.

The company also maximizes the use of social media and email marketing to communicate, recruit new customers, and maintain relationships with existing customers, as well as to generate more revenue by keeping customers updated with the latest announcements and new products and promotions.

Beyond investing in its business and operations, a focus on corporate social responsibility is also an integral part of the company’s strategy. Through its Living Responsibly program, DHL Express focuses on the three pillars of environmental protection (GoGreen), disaster management (GoHelp), and education (GoTeach), and supports employee volunteerism with Global Volunteer Day and the Living Responsibly Fund.