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Vietnam Today

Vietnam-Australia Tourism and Hospitality Education and Training Showcase 2019 on way

Released at: 08:17, 31/03/2019

Vietnam-Australia Tourism and Hospitality Education and Training Showcase 2019 on way

Photo: Embassy of Australia

Event to open an opportunities for tourism and hospitality enterprises to strengthen partnerships.

by Le Diem

The Vietnam-Australia Tourism and Hospitality Education and Training Showcase 2019, which will be held on April 3 in Hanoi and April 4 in Ho Chi Minh City by the Australian Trade and Investment Commission (Austrade) in cooperation with Vietnam National Administration of Tourism (VNAT), offers a platform for Australian and Vietnamese institutions and business organizations to exchange expertise and build innovative partnerships.

Representatives from nine leading Australian institutions in tourism and hospitality will come to Vietnam to attend the event. They will participate in a series of activities, including governmental meetings to foster bilateral relationship between the two countries, a panel discussion for both Vietnamese and Australian organizations to exchange expertise and explore partnership, a showcase, and one-on-one business matching sessions.

During the event, Austrade will also launch a Tourism Education and Training Industry Capability Report to highlight Australian expertise and practical examples of how Australian know-how in delivering tourism training and education to the world can support institutions and businesses in their human resources training.

“Australia is proud to share with Vietnam our world-class expertise / excellence in education and training of high-quality human resources in tourism and hospitality for the fast but sustainable growth of Vietnam’s tourism,” said Ms. Yvonne Chan, Australian Senior Trade Commissioner.

According to the UN World Tourism Organization, in 2017 Vietnam ranked in the world’s top 20 fastest-growing travel destinations. By 2025, the industry aims to contribute 10 per cent of GDP and generate income for 6 million people. To reach this target, according to VNAT, the tourism sector needs nearly 40,000 more workers every year, particularly skilled workers and qualified professionals.

Meanwhile, tourism and hospitality is already a leading contributor to the Australian economy. Australia’s travel and tourism industry ranks seventh for its competitiveness in the World Economic Forum’s Travel and Tourism Competitiveness Index and seventh globally for tourism receipts in 2017.

While Australia benefits from its natural assets, attractive tourism products, and unique experiences, development of the destination has not occurred by accident. One of the main factors behind its success is that it employs world leading expertise across the entire tourism supply chain, particularly in training and education. This is exemplified by its highly-respected vocational system and qualifications. Notably, Australia is home to ten of the top 50 universities specializing in Hospitality and Tourism Management in the Academic Ranking of World Universities in 2018.

Australia’s education and training providers have significant expertise in equipping employees with the skills and knowledge to service customers that are increasingly global and becoming more discerning. This is important because a better trained workforce will deliver greater customer satisfaction, higher spend, and, most importantly, repeat visits.

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