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30% of population to shop online by 2020

Released at: 16:56, 27/10/2015

30% of population to shop online by 2020

Ministry of Industry and Trade draft contains targets for e-commerce to 2020.

by Hoai An

The Ministry of Industry and Trade is preparing a draft Decision to approve the master plan on developing e-commerce in the 2016- 2020 period.

Thirty per cent of the population are expected to use online shopping by 2020, with an average spend of $350 per person. Sales revenue of B2C e-commerce is to increase 20 per cent per year and reach $10 billion, accounting for 5 per cent of the total retail sales of goods and services. The draft also encourages the development of e-commerce across borders, with import and export activities conducted by e-commerce expected to account for 15 per cent of B2C e-commerce sales in 2020.

By 2020 the government will complete a legal framework for e-commerce to comprehensively adjust and follow its practical development. The utility of e-commerce payment and billing management systems will be developed, in particular for B2C, B2B, G2C, and G2B.

Logistic services for e-commerce are expected to cover all cities and provinces around the country. Managing and monitoring systems for e-commerce transactions, credit assessments for e-commerce websites, electronic document certification, dispute resolution, and the handling of violations in e-commerce will all be developed to improve security.

Sixty per cent of businesses are to appear on the internet and constantly update information and sell products. Eighty per cent are to make or receive orders via e-commerce apps on the internet or on mobile platforms. All supermarkets, shopping malls and distribution facilities must have point-of-sale (POS) services to enable non-cash payments.

Seventy per cent of enterprises providing electricity, water, telecommunications, and media are to accept online payments for personal services, while half of all enterprises are to use specialist software in management and production to develop e-commerce transactions for B2B and B2C.

The draft also encourages enterprises and individuals to begin e-commerce businesses. 

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