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Viettel & Flamingo to enhance the digital experience

Released at: 16:34, 29/05/2019

Viettel & Flamingo to enhance the digital experience

Photo: Lan Anh

Two sign cooperation agreement on improving the quality of management and digital services in tourism.

by Jessica Nguyen

Viettel and the Flamingo Group signed a cooperation agreement on May 28 in Hanoi to exploit and promote their strengths and potential to improve the quality of management and digital experience of customers in the field of tourism.

The agreement will deliver new breakthroughs in the business activities of both. Viettel will advise and provide Flamingo with solutions regarding information and telecommunications technology application in corporate governance and customer services, and smart technology solutions for real estate projects, among other matters, to improve management, provide maximum support to visitors, and bring a better experience to guests at properties of the Flamingo Group.

Flamingo will test the 5G network at Flamingo Cat Ba Beach Resort, making it the first resort in the country to use this most-advanced wi-fi technology.

It will also become a main supplier for Viettel in accommodation and conference and seminar services.

“With a determination to become pioneers in digital transformation in Vietnam, Viettel and Flamingo would like to bring high quality products, standardized services, and a modern digital experience to customers,” Mr. Nguyen Thanh Nam, Deputy General Director of the Viettel Group, said at the signing ceremony. “Cooperating with Flamingo will help Viettel implement this goal more quickly and effectively, and at the same time help to promote the formation of a ‘digital society’ in Vietnam.”

The Flamingo Group is the leading resort and real estate investor and developer in Vietnam. Pursuing a sustainable business philosophy and cherishing natural values, it has created a range of high-end resort products and brought a completely new and luxurious green lifestyle to guests.

Viettel is the leading telecommunications and information technology group in the country, with extensive experience in deploying and developing IT infrastructure in various fields. With a vision of becoming the leading digital transformation service provider in Vietnam, it has been providing digital transformation consultancy to the government, ministries, departments, and major enterprises in the country.

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