11:59 (GMT +7) - Thursday 14/12/2017

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Grab partners with Singapore Airlines

Released at: 12:38, 05/10/2017

Grab partners with Singapore Airlines

Photo: Grab Vietnam

Two agree on extensive partnership across Southeast Asia.

by Khanh Chi

Singapore Airlines (SIA) and Grab have recently announced a partnership to provide customers with seamless travel. SIA and Grab will integrate their mobile apps to offer enhanced convenience to customers when travelling to the airport in six countries in Southeast Asia: Indonesia, Malaysia, the Philippines, Singapore, Thailand, and Vietnam.

This marks the coming together of the world’s most awarded airline and Southeast Asia’s leading ride-hailing and payments platform.

SIA customers can book Grab rides through the SingaporeAir mobile app. Customers using the app will see an option to book a Grab ride to the airport seven days before their scheduled flight. Selecting this option will direct customers to the Grab app, where they can choose to order a Grab ride to the airport on-demand or in advance. The airport will be automatically listed as the destination, so the user simply fills in the pick-up point and desired time.

Members of SIA’s KrisFlyer and Grab’s GrabRewards programs will enjoy additional benefits under the new partnership. GrabRewards members also have the flexibility to convert their GrabRewards points into KrisFlyer miles.

“We are thrilled to bring more convenience to our customers on the ground and in the air through our new partnership with Grab, while also offering KrisFlyer and GrabRewards members the opportunity to convert points to miles and redeem them for award flights or flight upgrades,” said Mr. Campbell Wilson, SIA Senior Vice President Sales & Marketing. “We are constantly seeking ways to enhance our SingaporeAir mobile app and KrisFlyer program to ensure that we provide more benefits to our customers.”

Commenting on the partnership, Mr. Jason Thompson, Head of GrabPay, said: “Grab is honored to serve as Singapore Airlines’ land transport partner in Southeast Asia. We have a shared commitment to innovation and delivering safe and high-quality travel experiences to passengers.”

“At the same time, we are constantly making the Grab platform more rewarding for our customers. With GrabRewards, a dollar spent on Grab is more valuable than a dollar spent in cash. By integrating Grab’s and SIA’s loyalty programs, customers can look forward to using their points when they plan for their next holiday. This partnership is significant recognition from one of the most prestigious airlines in the world and I’m incredibly excited about what we’re going to achieve together.”

Grab today is present in more than 100 cities in seven countries: Singapore, Indonesia, the Philippines, Malaysia, Thailand, Vietnam, and Myanmar. Singapore Airlines operates services to over 60 destinations in more than 30 countries on five continents.

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