18:26 (GMT +7) - Wednesday 22/05/2019

BUSINESS SPOTLIGHT

Vietnam Post maintaining annual growth of 30%

Released at: 14:28, 02/01/2019

Vietnam Post maintaining annual growth of 30%

Deputy Minister Nguyen Thanh Hung, authorized by the President to award the second grade Labor Medal for individuals who have outstanding achievements in the work from 2013 to 2017 (Photo: Vietnam Post)

State budget contributions also up 20-25% each year, conference hears.

by Thanh Thanh

Vietnam Post has maintained an average annual growth rate of over 30 per cent in recent years from the constant efforts of its entire staff, while its contribution to the State budget has increased 20-25 per cent per year, Deputy Minister of Information and Communications Nguyen Thanh Hung said at Vietnam Post’s Conference on the Implementation Plan for 2019 on December 14.

2018 was a year in which Vietnam Post continued to work on its assigned plans, creating momentum for the years to come with higher targets. Apart from its major performance in managing and operating a public postal network and providing public postal services, Vietnam Post also performed public tasks and services through over 4,000 service points around the country, making significant contributions to the process of reforming administrative procedures assigned by the government.

In 2018, Vietnam Post continued to occupy its important role in providing public administrative services, with more than 12 million dossiers received and results of administrative procedures returned through the post, a 33 per cent increase over 2017. Many administrative procedures used to take a huge amount of time for civilians but are now much simpler. Examples include procedures relating to land records, business registration, judicial records, and social insurance records. It is worth mentioning that in 2018 the receipt of dossiers and the returning of results was implemented in over 1,500 community post offices.

Mr. Pham Anh Tuan, Chairman of the Board of Members at Vietnam Post, said that with the development of Industry 4.0, the organization has engaged further in the implementation of e-government. This was heavily displayed by its participation in several major government projects, such as the development of national data on household health insurance, and the e-portal on martyr’s information, graves, and cemeteries - “Vietnam digital map database” project under the Digital Vietnamese knowledge system project. In particular, during the initial stage of this e-portal project, the amount of information collected included 2,998 cemeteries, 857,527 martyrs’ graves, and 2,572,581 images of martyrs throughout the country. All programs and projects were performed voluntarily.

“Vietnam Post is currently piloting the implementation of online public services of level 3 and 4 in 17 communes in the Mekong Delta’s An Giang province and in Phu Vang district in central Thua Thien Hue province, five post offices in District 1, Ho Chi Minh City, and one commune in Hanoi,” said Mr. Tuan. “This not only saves money for the construction of new office buildings but also reduces the workload of officials and public employees at the one-stop service department and allows the Public Administrative Center to focus on its tasks, thus improving management efficiency.”

One noteworthy point of Vietnam Post in recent years is innovation in and the improvement of the quality and operations of the community post office network. In 2018, its total system was expected to have earned revenue of VND2.9 trillion ($125 million), fulfilling 110 per cent of the 2018 plan and increasing 146 per cent compared to 2017, while average turnover reached VND35 million ($1,500) per point per month. Vietnam Post invested more than VND400 billion ($17.2 million) in renovating and upgrading community post offices. The number of community post offices with internet connections and online activities are up to 5,500 points.

Speaking at the conference, Deputy Minister Hung affirmed that, with its achievements in recent years, Vietnam Post is not only an enterprise awarded a government emulation flag for five consecutive years of renovation and growth but is also highly appreciated by the Director General of the International Bureau of the UPU, after his visit last June. Additionally, production and business results in 2017 were recognized by the UPU, ranking it 50 out of 173 post offices of member countries (up seven ranks compared to 2016). He also hoped that with the results achieved in 2018, Vietnam will continue to be appreciated for its successful innovation of designated postal enterprises.

In 2019, Vietnam Post will focus on expanding postal service points, transferring infrastructure to provide delivery services from the fixed post office model to a mobile-based model using 4G technology, digital maps, and Big Data, while fully utilizing the advantage of the community post office network to each village and commune in order to promote postal deliveries in rural areas.

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