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Vietnam Airlines releases new improved app

Released at: 08:36, 13/02/2019 BUSINESS SPOTLIGHT

Vietnam Airlines releases new improved app

Photo: Vietnam Airlines

New version of mobile app makes for seamless user experience.

by Thanh Thanh

Vietnam Airlines’ recently-released new app is expected to provide customers with more optimal experiences than the older version.

The new version is built on a high-tech platform to bring customers an app with a completely new interface with faster and smoother transaction processing. Its main features are arranged scientifically, to bring maximum convenience to customers.

The new app allows customers to easily purchase tickets, make payments, manage their tickets, purchase additional services, and stay updated on its incentive programs, check-in procedures, flight tracking, and flight history via a few simple taps.

At the same time, members of the Golden Lotus program can manage their accounts, update their membership records, request bonuses, and access buy rankings easily and conveniently.

Another important update is support in various types of online payments, such as domestic payment forms and international card payments with Visa, MasterCard and JCB.

Vietnam Airlines officially added a quick payment method using the VNPAY-QR code scanning app last August. This is also integrated into the new app to give customers the most satisfying ticket buying experience.

The advantage of paying with VNPAY-QR is that customers don’t need to enter bank account information, card numbers, or passwords. The code scanning process is also automatically connected to the banking app available on the mobile phone. Customers need only check the payment information and verify the transaction is successful, with the process fully completed in just one minute.

“All you need for your upcoming trip is encapsulated in one app,” said a Vietnam Airlines representative. “With modern technology, speed improvements, optimal payment steps, and modern design, Vietnam Airlines wants to bring customers new experiences, and every journey will become easier right from the first step.”

Vietnam Airlines and app developer VNPAY launched the new version during the Tet holiday and it is available on Appstore and Google Play.

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