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Vietnam Airlines picks up TripAdvisor award

Released at: 12:34, 11/04/2018

Vietnam Airlines picks up TripAdvisor award

Photo: vov.vn

National flag carrier among TripAdvisor's Best Travelers' Choice Major Airlines in Asia 2018.

by Le Diem

TripAdvisor, the world’s leading travel website, has announced the winners of its Travelers’ Choice awards for favorite airlines around the globe, with national flag carrier Vietnam Airlines finding a place for the first time.

TripAdvisor’s Best Travelers’ Choice Major Airlines awards honor the world’s top carriers based on the quantity and quality of reviews and ratings submitted by travelers worldwide over the last 12 months. The traveler community on TripAdvisor evaluated airlines based on eight criteria: customer service, seat comfort, legroom, cleanliness, food and drinks, flight procedures, entertainment, and value for money.

Vietnam Airlines received more than 4,000 out of 900,000 reviews from TripAvisor users in 26 different languages of 550 airlines around the world, becoming one of the most popular carriers in Asia in 2018 together with other famous airlines such as Singapore Airlines, ANA, Korean Air, Garuda Indonesia, and Cathay Pacific.

Over the past two years the national flag carrier has been awarded four-star services by UK-based SkyTrax and in 2017 won the “World’s Leading Cultural Airline” award at the World Travel Awards.   

Launched in 2002, Travelers’ Choice is the most prestigious award of TripAdvisor, based on millions of reviews and opinions from travelers, reflecting service, quality, products and travel destinations.

Vietnam Airlines was founded in 1956 as a State-owned enterprise when the Vietnam Civil Aviation Department was established by the government, marking the birth of Vietnam’s civil aviation industry. In 1995, the Vietnam Airlines Corporation was born, with the gathering together of 20 aviation enterprises and the airline itself as the core business. In 2010, it was restructured into a limited liability company.

Vietnam Airlines officially became a member of the Skyteam Aerospace Alliance in 2010, making it the first Southeast Asian carrier to have joined the world’s second-largest global airline alliance and expanding its network to more than 1,000 destinations in 177 countries. In 2015, it became only the second airline in the world to operate both Boeing 787-9 and Airbus A350 modern aircraft at the same time. It currently operates more than 90 routes to 20 domestic destinations and 29 international destinations, with an average of 400 flights a day.

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