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Vietnam Airlines moves Moscow operations

Released at: 18:14, 13/03/2019

Vietnam Airlines moves Moscow operations

Photo: Vietnam Airlines

Move from Domodedovo to Sheremetyevo airport to start from July 2.

by Ngoc Lan

Vietnam Airlines announced on March 13 its decision to move its Moscow operations from Domodedovo to Sheremetyevo airport starting from July 2.

The decision was driven by the carrier’s commitment to customer satisfaction as it continues to invest and meet customer expectations throughout every aspect of its business.

Sheremetyevo International Airport is the largest and fastest-growing airport in Russia, with the country’s most modern passenger terminals offering the maximum in customer comfort and excellent transfer services.

The decision will also facilitate Vietnam Airlines’ cooperation and partnership with Russia’s major carrier Aeroflot, as the two airlines plan to begin code-sharing on domestic routes and expand their cooperation across several areas of business.

The move takes this cooperation further towards a solid and mutually-beneficial partnership, offering customers a wider choice of travel options and the world-class quality of the two leading four-star airlines.

Vietnam Airlines will smoothly move its entire operations without any interruption to flights. It will continue to offer three direct Hanoi - Moscow return flights each week, operated on Boeing 787-9 Dreamliner aircraft, arriving at Sheremetyevo at 6.45am and departing for Hanoi at 2.40pm from Terminal D (Moscow time).

Mr. Le Hong Ha, Executive Vice President of Vietnam Airlines, said Vietnam - Russia has been one of its most important routes over the last 25 years. “We have implemented a number of initiatives on this route, including upgrading our service both in the air and on the ground,” he added. “Sheremetyevo airport’s infrastructure will allow Vietnam Airlines’ passengers to experience our four-star certified international service even before they board our Boeing 787-9 Dreamliner. We believe this will enable us to fulfill our long-term commercial objectives and reinforce our commitment to upgrading overall service quality.”

Mr. Denis Pashkovsky, Deputy General Director, Commercial Activities, at Sheremetyevo International Airport, said Vietnam Airlines and its passengers will benefit greatly from the advanced airport facilities and wide range of available services, as well as vast route connections with Russian and European destinations on flights conducted by Aeroflot and other airlines in the SkyTeam alliance.

In the 25 years since first opening flights, Aeroflot has ferried more than 1.6 million passengers between Vietnam and Russia.

Vietnam Airlines is a member of the SkyTeam Alliance and Vietnam’s national flag carrier. One of the major carriers in Southeast Asia, it flies 97 routes to 22 domestic and 29 international destinations with an average of 400 flights per day.

It was the first airline in the world to operate both next-generation aircraft - the Boeing 787-9 Dreamliner and the Airbus A350-900 XWB - at the same time.

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