Photo: Nam A Bank
2016 Award joins those in 2014 and 2015 and confirms the bank's standing within Vietnam's financial community.
In its 25th year of operations, Nam A Bank picked up a “Vietnamese Excellent Brand Award” for the third year in succession on April 8, confirming its position in the country’s financial sector.
Safe and stable financial brand
The last two years have witnessed dramatic restructuring at Nam A Bank. Total assets were up 20 per cent in 2016 against 2015. Other key indicators, including pre-tax profit, capital mobilization, and credit growth have also been heading upwards. Bad debts have continually been maintained at under 3 per cent, and the bank was one of only a few credit institutions to receive authorization from the State Bank of Vietnam (SBV) to expand last year, opening 17 new branches in major cities.
Stable business results were also an important element in the bank receiving prestigious awards such as the Vietnam Excellent Brand Award (2014, 2015 and now 2016), Sustainable Growth Enterprise (2014), and Total Quality Management - Qmix (2016), as well as ISO:9001 2015 certification in Credit Operational Management and Deposit (2016).
The bank received a Vietnam Excellent Brand 2016 Award for its business results, customer service quality, innovation, and stability, which contribute to Nam A Bank’s solid position in the tumultuous financial field.
Together with these awards, the greatest honor for Nam A Bank lies in securing the trust of its customers, the dedication of its staff, agreement between shareholders, and its deep social understanding.
By placing customers at the core of its business, Nam A Bank has introduced a host of effective and customer-friendly products and services, such as Prosperous Saving, Loan Packages, Cards, and eBanking. Its “Saving Account for Beloved Childrens’ Future” was ranked in the Top 100 best products in Vietnam for families and children last year.
A whole new Mobile Banking feature has also been launched. Moreover, with a new theme of “Beautiful Bank - Great Services”, Nam A has upgraded all of its branches to contemporary standards, aiming to bring modernization and convenience to customers. Its customer numbers rose 39 per cent last year.
For shareholders, Nam A does its best to ensure the highest of values. In 2016, it paid out VND120 billion ($5.3 million) in cash dividends; the second-highest among commercial banks. In the future, it will increase the number of shares for shareholders in order to create further investment opportunities and develop to a higher level.
By putting human resources at its heart, Nam A has come up with many remuneration programs and training courses. It recruited nearly 200 new staff last year, bringing the total to 1,500, and implemented annual professional training programs for the entire crew.
At Nam A, social responsibility is as important as business performance. Since 2011, the bank has created a program called “Remember the Origin, Head to the Future”. Many annual activities have been carried out, including blood donations, celebrations for the Mid-Autumn Festival, Tet journeys, and charity efforts such as offering houses for the poor in Can Tho city, Nha Trang, and Kien Giang and Lam Dong provinces.
Twenty-five years is an important milestone on Nam A Bank’s journey. It has been long enough for the bank to prove itself as a safe and trustworthy name in Vietnam’s financial sector, and with ceaseless efforts and contributions it will grow even further during the time to come.