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Banking & Finance

HSBC Vietnam launches Touch ID for corporate clients

Released at: 14:30, 11/05/2017

HSBC Vietnam launches Touch ID for corporate clients

Photo: HSBC

Fingerprint recognition easy to set up and provides a greater level of security.

by Quang Huy

HSBC Vietnam has officially launched Touch ID, enabling corporate clients to easily and securely access their accounts to view account balances and recent transactions with the HSBCnet mobile app.

Using fingerprint recognition rather than a password is intuitive and easy to set up, in addition to ensuring digital banking is at its most secure.

“At HSBC, we understand that our fast-moving clients require banking to be simpler, faster, and safer,” said Ms. Nguyen Thi My Hanh, Head of Global Liquidity and Cash Management at HSBC Vietnam. “In 2015 we pledged to invest $2.1 billion into digital transformation by 2020 and we are on track to achieve that goal. In Vietnam, introducing Touch ID to HSBCnet is the latest step we have taken to provide our customers with a more seamless and secure banking experience in this digital age.”

The launch of the Touch ID feature is also in line with the State Bank of Vietnam’s call for financial service providers to apply the most advanced security technologies for customers.

The Touch ID log on facility, compatible with Apple mobile devices, is currently available for corporate clients of HSBC in Vietnam. The function will help clients simplify their financial lives by allowing them to view account balances and recent transactions with greater convenience and safety, wherever they are in the world.

Through developing solutions on digital platforms, HSBC aims to deliver the most secure and convenient banking services to all its clients.

The launch of Touch ID is part of its long-term digital development strategy. HSBC Vietnam recently signed a cooperation agreement with Vietnam Customs to launch e-customs payments that allow customers to experience a more convenient payment process online.

Upon registering for the service, HSBC customers will be able to use the bank’s electronic banking channels to pay taxes, fees, and charges to customs offices. Customers will also benefit from a reduction in payment errors and can expect faster customs clearance on goods and better operational efficiency when importing goods into Vietnam.

The cooperation with Vietnam Customs also allows HSBC to retrieve electronic information on customs declarations directly from the e-customs gateway. HSBC customers no longer have to provide forms for customs declarations when making payments. This follows a partnership with the General Department of Taxation to launch an online tax payment platform in December 2015.

HSBC Holdings, the parent company of the HSBC Group, is headquartered in London. The Group serves customers worldwide from around 4,000 offices in 70 countries and territories in Europe, Asia, North and Latin America, the Middle East, and North Africa. With assets of $2.375 trillion at December 31, 2016, HSBC is one of the world’s largest banking and financial services organizations.

HSBC has been in Vietnam for more than 140 years, opening an office in Ho Chi Minh City in 1870. It was the first foreign bank to launch a locally-incorporated entity, on January 1, 2009. Its current network includes two branches and five transaction offices in Ho Chi Minh City, one branch and four transaction offices in Hanoi, and three full service branches in Binh Duong, Can Tho, and Da Nang. HSBC is one of the largest foreign banks in the country in terms of investment capital, network, product range, staff, and customer base.

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